Big Slice Pizza
About
Pizza, Italian
Price Range : Under $10 ($)
Location
Adress: 523 N Harbor Blvd, Fullerton, CA 92832
Phone: (714) 680-9123
Work Hours
Business info
- turned_in_notVegan OptionsYes
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForLunch, Dinner
- local_parkingParkingStreet
- directions_bikeBike ParkingYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- new_releasesAttireCasual
- insert_emoticonAmbienceCasual
- volume_upNoise LevelAverage
- local_barAlcoholBeer & Wine Only
- transit_enterexitOutdoor SeatingYes
- wifiWi-FiFree
- tvHas TVYes
- fastfoodCatersYes
- turned_in_notGender Neutral RestroomsYes
Reviews
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Mike L.
Was next door at Classic Tattoo so we dropped in for a slice. It smelled too good not to. Bella helped us at the counter and she was awesome. We ordered the cold cut combo and a slice. Both were excellent. The pizza is really amazing and you really do get a Big Slice.
Highly recommend if you're in the area. -
Cerissa D.
I would give zero stars for the customer service I received this evening. From the manager.
The driver "manager" Bercise was very argumentative when I was trying to get my point across.
The kids wanted pizza so I looked at yelp and discovered this location. I called to see if they deliver to my residence because I'm about 5 miles north. When they said they couldn't I decided to drive to pick it up.
The order is a jumbo cheese pizza, I'm a vegetarian, and the kids like cheese.
Pizza is said to be ready in 30 minutes.
I drive over, parking sucks, walk in and give my name.
The girl at the register asked for payment and walked to the back to get my pizza.
I grab some cheese and peppers and walk back to my truck, drive 12 minutes back home.
I place the pie on the table, get the plates, lift the lid and it is LOADED with pepperoni.
I call right away and explain the dilemma. The girl who answered hand the phone to the driver who is also the manager. I explain to him what happened and he said I can drive back for the refund.
I tell him that this was the fault of his incompetent staff, not mine. I told him I understood that he doesn't normally drive this way for deliveries but maybe make an exception since it was not my fault. He said he couldn't.
I didn't want a refund, I just wanted what I ordered.
I asked to speak to the manager and he said it was him.
Going around and around in circles, he said he was not able to assist me.
He said I called at a bad time because they are busy so he couldn't help me.
So looks like I'm driving back tomorrow to get my refund. I didn't get a receipt, so he said he would tell the day manager. Not sure how if they won't see each other.
The manager didn't know what time they opened and didn't know when the owner would be there.
I understand everyone makes mistakes,but an establishment not willing to accommodate a customer when the fault is with them can not be a thriving business.
Im not 5 cities away, I'm 5 miles away.
In the amount of time you took to argue with me, you could have brought me a new pizza.
As I mentioned when I spoke with you Bercise, it's not that you can't assist me, it's that you won't. You were not willing to help me. Then you chose to argue with me. I know towards the end of our 10 minute conversation I was not pleasant, but you chose to argue and tell me what I would and wouldn't get.
Other than to get my refund I will never visit your establishment again.
My kids ate bread with sauce. -
Beth M.
Cheese ravioli is delicious. A nice low key atmosphere with very friendly staff. The calzone dough amazing. Tasty and soft with a bit of crunch with each bite.
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Gema D.
It's my favorite pizza in town. They have slices ready to take or you can order a whole pizza. They also have god beer. I gave it four star because they share their parking with others and sometimes it's hard to find one.
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Emily F.
I have ordered several times from Big Slice Pizza and every order I place there are multiple items in the order thats not correct. I called tonight to try and figure out whats going on. The man who answered the phone was not polite and told me i should have ordered from a different website and not through yelp (Grubhub). He pretty much told me it was my fault for not ordering through their preferred website- chow chow? Which i know nothing about. How am I supposed to know what their preferred website is? If they don't like Grubhub and are not going to fill the orders correctly then they need to have a different ordering system. And they need nicer employees.